Utility Wallet · Austin

Austin Utilities: Providers by Address

Austin opted out of Texas electricity deregulation, so unlike Dallas or Houston there's no plan-shopping here. The city utility serves everyone inside its service area, and water arrives on the same city account.

  • Gas Texas Gas Service Usually. 82% of Austin addresses we checked.
  • Water City of Austin Utilities Usually. 91% of Austin addresses we checked.
  • Electric Austin Energy Likely for many Austin addresses. Confirm yours.

Free Austin provider finder

7,000+ Austin addresses · 48 ZIP codes · updated Jul 2026

Austin guides draw on 684,000+ observed U.S. provider assignments, including 7,000+ local ones. How we verify.

Austin natural gas, who bills you?

How gas works in Austin and beyond

82% of 8,000+ checks
Texas Gas Service
Texas Gas Service · 82% of 8,000+ Austin addresses we checked.
Check my address Provider site (800) 700-2443
What you'll need

Deposit

New customers or those transferring service to a new address may be assessed a new-service deposit. The deposit may be waived by enrolling in at least one of the following programs: e-statements or automatic payment. Unenrolling before completing 12 consecutive billing cycles may result in the deposit being reassessed.

Phone numbers

  • New service: 800-700-2443
  • Emergency: 800-959-5325

Start service Source

For suspected leaks in Austin, clear the area, phone Texas Gas Service at (800) 700-2443, and use 811 before ground work.

Water service in Austin: what we observe

How water works in Austin and beyond

One answer · 91% of 7,000+ addresses
City of Austin Utilities
City of Austin Utilities · 91% of 7,000+ Austin addresses we checked.
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Watch the edges

West of Loop 360 and beyond the airport to the east, co-op territory starts quickly. "Austin" mailing addresses don't guarantee city utilities.

Look up your district
Exact answer

Still guessing? Check your Austin address

One Austin lookup returns each utility for that parcel, with start links.

Free Austin provider finder

Who is the electric company in Austin?

How electricity works in Austin and beyond

Leads · 53% of 8,000+ addresses
Austin Energy
Expect Austin Energy for many Austin electric accounts (53% in our sample). Still verify your street.
Check my address

For Austin outages, call Austin Energy using the outage number on Austin Energy's site.

Sewer & trash

98% of 4,000+ addresses
Austin Energy
Often rides with the water account. Confirm with the lookup.
96% of 4,000+ addresses
Austin Resource Recovery
Collection can be city or private depending on the neighborhood.

Moving to Austin: set up in this order

If your address is truly inside Austin's service area, this is one of the simplest setups in Texas. Much of it lands on a single city account.

  1. Call Austin Energy for electric start. Aim for service dated on or before your keys. Watch edges where an Austin mailing address can still mean co-op electricity and a water district.
  2. Gas account: Texas Gas Service (82% of Austin checks). Timing: gas starts often take 2–3 days in Austin.
  3. Austin water/sewer/trash accounts. Keep the Austin address handy. Mailing city alone can misroute water.
  4. Internet last, but order it early. Check which ISPs reach your exact Austin address.

Austin utility questions, answered

Are Austin's electric and water utilities the same organization?

They're both City of Austin utilities and arrive on the same city account, which is why our lookup returns the city utility for electric, water and sewer at Austin addresses. Gas is the exception. It comes from a separate company.

My address says Austin but I'm outside the city. Do these providers still apply?

Maybe not. "Austin" mailing addresses extend far past the city utility's territory, and the metro's edges belong to electric co-ops and independent water districts. This is exactly the case where the address lookup earns its keep.

Do I need to set up gas separately when moving to Austin?

If your place uses gas, yes. It's the one utility that doesn't ride on the city account. Texas Gas Service showed up as the gas provider at every Austin address we sampled. First, though, confirm the home actually has gas: plenty of Austin apartments and newer builds are all-electric, while older houses in neighborhoods like Hyde Park or Crestview often run gas furnaces, water heaters, or ranges. Run the lookup, then ask your landlord which appliances are gas.

Who is the electric company in Austin?

Expect Austin Energy for many Austin electric accounts (53% in our sample). Still verify your street.

How do I set up all utilities for a Austin address?

Enter the Austin street address in the lookup; you'll get the electric, gas, water and sewer lineup plus next-step links.

Ready when you are

One Austin street. The full utility lineup

The Austin map orients you. This tool names the accounts to open.

Free Austin provider finder

Austin figures come from 7,816 mapping-DB rows plus 12 spread samples, refreshed Jul 2026. Confirm your block with the tool. Utility Wallet data team · methodology.

It depends on your address, even in Austin

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