In Austin, Austin Energy provides electricity for most Austin homes; Texas Gas Service is Austin's natural-gas utility; Austin Energy handles Austin's water and sewer. The exact lineup depends on your Austin address — even nearby Round Rock and Killeen answer differently.
Austin lookups are free — all four utility types in about a minute
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Austin opted out of Texas electricity deregulation, so unlike Dallas or Houston there's no plan-shopping here — the city utility serves everyone inside its service area, and water arrives on the same city account. The catch is Austin's shape: the metro grew far faster than the city limits, and addresses in the Hill Country to the west or toward Pflugerville and Manor to the east often belong to electric co-ops and separate water districts.
Austin's moving calendar bends around two forces: the University of Texas and the heat. Leases in West Campus, Riverside, and much of the central city turn over in late July and early August, which happens to be the least forgiving stretch of the year to stand in an un-air-conditioned apartment waiting on a service start date. The practical rule is to have power active before the truck pulls up, not after. What you're moving into matters too: older houses in Hyde Park, Crestview, and Travis Heights often still heat and cook with gas, while newer construction at Mueller and in the downtown towers leans all-electric — so walk the kitchen before deciding which accounts your move actually requires.
| Utility | Provider | Phone | Start service |
|---|---|---|---|
| ⚡ Electricity | Austin Energy Municipal | — | Look up address |
| 🔥 Natural gas | Texas Gas Service | (800) 700-2443 | Provider site |
| 💧 Water | Austin Energy Municipal | — | Look up address |
| 🚽 Sewer | Austin Energy Municipal | — | Look up address |
Based on 12 sampled Austin addresses spanning ZIP codes 78701, 78702, 78703, 78704, 78723, 78727, 78744, 78745, 78749, 78750, 78752, 78758 (2026-07-20). Yours may differ — the Austin lookup is the tiebreaker.
West of Loop 360 and beyond the airport to the east, co-op territory starts quickly — "Austin" mailing addresses don't guarantee city utilities.
The one-minute fix: run your Austin address through the lookup and skip the guessing.
If your address is truly inside Austin's service area, this is one of the simplest setups in Texas — much of it lands on a single city account.
At every one of the Austin addresses we sampled, Austin Energy was the electric utility. The exact Austin provider depends on the address.
Generally no — Austin Energy territory sits outside Texas's retail-choice market, so Austin addresses sign up directly with the utility instead of shopping for plans.
At every one of the Austin addresses we sampled, Austin Energy was the water provider — sewer included. Other districts take over around Austin's edges, so check your block.
No — at every one of the sampled Austin addresses, Texas Gas Service was the gas utility, but plenty of Austin homes are all-electric and never open this account.
They're both City of Austin utilities and arrive on the same city account, which is why our lookup returns the city utility for electric, water and sewer at Austin addresses. Gas is the exception — it comes from a separate company.
Maybe not. "Austin" mailing addresses extend far past the city utility's territory, and the metro's edges belong to electric co-ops and independent water districts. This is exactly the case where the address lookup earns its keep.
If your place uses gas, yes — it's the one utility that doesn't ride on the city account. Texas Gas Service showed up as the gas provider at every Austin address we sampled. First, though, confirm the home actually has gas: plenty of Austin apartments and newer builds are all-electric, while older houses in neighborhoods like Hyde Park or Crestview often run gas furnaces, water heaters, or ranges. Run the lookup, then ask your landlord which appliances are gas.
One minute with the Austin lookup above returns your Austin address's exact providers, phone numbers included.
Moving somewhere just outside Austin? Providers likely differ:
Austin-level lists can't be precise. Your Austin address can.
Find my providersAustin provider data comes from our address-level utility lookup engine — 12 Austin sample addresses spread across ZIPs 78701, 78702, 78703, 78704, 78723, 78727, 78744, 78745, 78749, 78750, 78752, 78758, refreshed 2026-07-20. Individual Austin addresses vary — check yours directly. Here's how we verify Austin provider data.