In Troy, electric delivery is handled by National Grid NY — and since Troy sits in New York's deregulated market, you pick your own Troy retail plan; National Grid NY is Troy's natural-gas utility; City of Troy - (al) handles Troy's water and sewer. The exact lineup depends on your Troy address — even nearby Albany and Schenectady answer differently.
Troy lookups are free — all four utility types in about a minute
Troy guide: providers · address check · checklist · FAQ · nearby
In Troy, electricity and natural gas both come through National Grid — it's the delivery utility at addresses across the city, from the RPI hilltop down to the riverfront blocks under Hoosick Street. Water and sewer work differently: both are run by the City of Troy, the municipal system fed by the Tomhannock Reservoir. Electric supply is technically an open market, so you can sign up with a retail supplier, but most Troy households stay on National Grid's standard service and leave it there.
Troy grew up as a river-and-creek mill town — the Poestenkill and Wynantskill once turned the wheels for the ironworks and collar factories that made the place. That industry is gone, but the dense rows of 19th-century brick townhouses it built are still here, and National Grid threads gas and electric service through all of them, block by tight block. Because so much of the housing stock is old and subdivided, what serves your unit can hinge on the exact address, not just the street.
Troy stacks remarkably intact 19th-century ironwork and brick along the east bank of the Hudson, a collar-and-cuff manufacturing town whose downtown looks enough like old New York that film crews use it as a stand-in. RPI's engineers anchor the hills above, and the Troy waterfront farmers' market draws the whole region on Saturdays.
| Utility | Provider | Phone | Start service |
|---|---|---|---|
| ⚡ Electricity |
National Grid NY
Delivery utility — you choose your plan |
(718) 643-4050 | Provider site |
| 🔥 Natural gas | National Grid NY | (718) 643-4050 | Provider site |
| 💧 Water | City of Troy - (al) Municipal | — | Look up address |
| 🚽 Sewer | City of Troy - (al) Municipal | — | Look up address |
Based on 11 sampled Troy addresses spanning ZIP codes 12180, 12182 (2026-07-20). Yours may differ — the Troy lookup is the tiebreaker.
City water and sewer stop at the Troy line. Cross into Brunswick, North Greenbush, or the Wynantskill hamlet and you may be on a separate water district or a private well — so an address a few blocks past the border can look nothing like one inside it.
The one-minute fix: run your Troy address through the lookup and skip the guessing.
National Grid NY — Troy's Utility — owns the wires here, the same delivery setup as Troy's neighbors Albany and Schenectady, and restores Troy outages ((718) 643-4050) whoever you pay. Your separately chosen Troy plan (compare at NY Power to Choose) sets the rate on your Troy bill — full wires-vs-plans explainer here.
Moving into a Troy walk-up in the Osgood or Little Italy blocks? Here's the short list to run before your first night, starting with the lookup.
National Grid NY is the Utility for Troy — the wires-and-meters utility — at every one of the Troy addresses we sampled. You pick the retail plan that sets your Troy rate; National Grid NY delivers either way.
At every one of the Troy addresses we sampled, City of Troy - (al) was the water provider — sewer included. Other districts take over around Troy's edges, so check your block.
No — at every one of the sampled Troy addresses, National Grid NY was the gas utility, but plenty of Troy homes are all-electric and never open this account.
For electricity and natural gas, it's National Grid — the delivery utility at addresses across Troy. Water and sewer are handled by the City of Troy itself, a municipal service the city owns and runs. So a typical Troy home deals with National Grid on the energy side and City Hall on the water side. Run your address through the lookup to confirm what applies to your specific place.
Technically yes. New York lets you buy your electric supply from a retail company (an ESCO) instead of National Grid's default, and Troy is part of that open market. In practice, though, state rules tightened years ago and residential offers are limited, so most Troy residents never switch and just take National Grid's standard supply. Either way, National Grid still delivers the power to your home. Use the lookup to see your address's setup.
Water and sewer in Troy are municipal, run by the City of Troy rather than a private company, so you set them up through the city instead of a utility like National Grid. New residents typically contact the city's water department to put the account in their name. Because it's city-run and tied to the property, confirm your exact address in the lookup first so you know which services you actually need to start.
One minute with the Troy lookup above returns your Troy address's exact providers, phone numbers included.
Moving somewhere just outside Troy? Providers likely differ:
Troy-level lists can't be precise. Your Troy address can.
Find my providersTroy provider data comes from our address-level utility lookup engine — 11 Troy sample addresses spread across ZIPs 12180, 12182, refreshed 2026-07-20. Individual Troy addresses vary — check yours directly. Here's how we verify Troy provider data.