In Scranton, electric delivery is handled by PPL Electric — and since Scranton sits in Pennsylvania's deregulated market, you pick your own Scranton retail plan; UGI is Scranton's natural-gas utility; Pennsylvania American Water handles Scranton's water and sewer. The exact lineup depends on your Scranton address — even nearby Bethlehem and Allentown answer differently.
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Scranton earned its "Electric City" nickname more than a century ago, and today PPL Electric runs the wires and answers outage calls across the addresses we sampled here. Natural gas comes through UGI, while Pennsylvania American Water handles both your water and your sewer service. Electricity is a choice market, so PPL delivers while you can shop your electric supplier through PA Power Switch — or take the default rate; UGI simply delivers the gas.
The city grew up in the Lackawanna River valley on anthracite coal and the railroads that hauled it, which is why Scranton's housing runs old and close-packed, from the Hill Section down through West Scranton and the flats. In older subdivided houses especially, it isn't always obvious which lines serve which unit, so it pays to confirm what actually feeds your address.
Scranton is the anthracite capital, an old hard-coal and railroad city in the Lackawanna Valley that mined and hauled the fuel that heated the Northeast. The steam-era Steamtown yards are now a national historic site, the courthouse square anchors downtown, and the close-packed hillside neighborhoods still carry the ethnic-parish geography the mines built.
| Utility | Provider | Phone | Start service |
|---|---|---|---|
| ⚡ Electricity |
PPL Electric
Delivery utility — you choose your plan |
(800) 342-5775 | Provider site |
| 🔥 Natural gas | UGI | (800) 276-2722 | Provider site |
| 💧 Water | Pennsylvania American Water | (800) 565-7292 | Provider site |
| 🚽 Sewer | Pennsylvania American Water | (800) 565-7292 | Provider site |
Based on 12 sampled Scranton addresses spanning ZIP codes 18503, 18504, 18505, 18508, 18509, 18510 (2026-07-20). Yours may differ — the Scranton lookup is the tiebreaker.
Our sampled providers hold across Scranton, but the boroughs ringing it — Dunmore, Taylor, Dickson City, Moosic — can land on different water or sewer systems, and electric or gas territory lines don't always stop at the city border. Out in unincorporated Lackawanna County, assume nothing until you run the lookup.
The one-minute fix: run your Scranton address through the lookup and skip the guessing.
PPL Electric — Scranton's EDC — owns the wires here, the same delivery setup as Scranton's neighbors Bethlehem and Allentown, and restores Scranton outages ((800) 342-5775) whoever you pay. Your separately chosen Scranton plan (compare at PA Power Switch) sets the rate on your Scranton bill — full wires-vs-plans explainer here.
Setting up a place in Green Ridge, the Hill Section, or anywhere in the valley? Run through this before your first Scranton winter hits.
PPL Electric is the EDC for Scranton — the wires-and-meters utility — at every one of the Scranton addresses we sampled. You pick the retail plan that sets your Scranton rate; PPL Electric delivers either way.
At every one of the Scranton addresses we sampled, Pennsylvania American Water was the water provider — sewer included. Other districts take over around Scranton's edges, so check your block.
No — at every one of the sampled Scranton addresses, UGI was the gas utility, but plenty of Scranton homes are all-electric and never open this account.
For every Scranton address we sampled, PPL Electric is the utility that runs the lines and restores power after an outage. Pennsylvania is a choice state, so PPL always handles delivery, but you can pick which company supplies your electricity through PA Power Switch — or do nothing and stay on PPL's default utility rate. Report outages to PPL no matter which supplier you chose.
For electricity, yes. Pennsylvania runs a retail-choice market for power, so PPL Electric still delivers to your home and fixes the lines, but the supply portion of your electric bill is yours to shop — compare offers at PA Power Switch, or do nothing and stay on PPL's standard default supply. Natural gas isn't part of that here: UGI simply delivers it.
Across the Scranton addresses we sampled, Pennsylvania American Water provides both the drinking water and the sewer service, so you'd contact them to start service in your name. That's not guaranteed once you cross into the surrounding boroughs, where water and sewer can change hands entirely. Before you call anyone, run your exact address through the lookup so you're setting up the right water and sewer accounts from day one.
One minute with the Scranton lookup above returns your Scranton address's exact providers, phone numbers included.
Moving somewhere just outside Scranton? Providers likely differ:
Scranton-level lists can't be precise. Your Scranton address can.
Find my providersScranton provider data comes from our address-level utility lookup engine — 12 Scranton sample addresses spread across ZIPs 18503, 18504, 18505, 18508, 18509, 18510, refreshed 2026-07-20. Individual Scranton addresses vary — check yours directly. Here's how we verify Scranton provider data.