For utility technology platforms

Give every utility on your platform a modern start-service experience.

Embed AI-powered utility activation into your existing software. Your utility clients get digital, agentic customer onboarding under their name, their residents set up everything else in the same visit, and your platform adds a capability you didn't have to build.

API-first, embedded or link White-label for each utility No license fee
A white-labeled start-service form inside a utility's customer experience Internet plans available at the customer's address, in the same flow
The gap in utility software

Your utility clients want digital onboarding. Building it isn't your core.

Start-service is the first thing every new customer touches, and it's often the least modern part of the stack. Closing that gap in-house means provider data, workflows and exception handling your team would have to own.

01
Clients are asking

Utilities want self-serve start-service that residents can finish on a phone.

02
Onboarding is still manual

Forms, calls and staff rekeying sit between the resident and a new account.

03
Costly to build

Address data, provider workflows and exceptions are a product of their own.

04
Residents leave to finish

Every other utility and internet happens somewhere else.

05
Value you don't capture

The purchases every move generates never touch your platform.

What Utility Wallet adds to your platform

Embed. Differentiate. Earn.

Embed AI-powered utility activation into your existing software.

Embed

Agentic activation inside your product

Add a guided start-service experience to your software by link, embedded UI or API. AI agents create the new customer account in the utility's CIS, and people handle the exceptions.

  • Link, embedded UI or API
  • White-labeled per utility
  • Status back through webhooks

Differentiate

A capability your competitors don't have

Offer utilities a modern onboarding experience that also sets up every other utility and internet for their residents, in about four minutes.

  • Every provider at the exact address
  • One form for every utility
  • A stronger story in every RFP

Earn

A new revenue line, where clients authorize it

Share in the internet and home-service purchases residents choose to make, with revenue or community benefits available to your utility clients where authorized.

  • No license fee
  • Revenue share on eligible purchases
  • Terms structured per partner
How it works

What your utility clients' customers see.

Every provider found for the customer's address
1

Start inside your software

The customer starts service from the utility's portal or site you power, and every provider at the address is found.

One white-labeled form for every utility
2

Account created in the CIS

They enter their details once. AI agents create the new customer account in the utility's CIS.

Internet plans at the customer's address
3

Everything else, same visit

The same details set up their other utilities, and they choose internet at their address.

Built to embed

Integrate at the depth that fits your roadmap.

Start with a link for one utility client. Go deeper as it proves out across your base.

Start · Link

A white-labeled link

Placed on a utility's start-service page or in your customer portal.

No engineering · live in days
Grow · Embedded UI

Inside your product

The guided experience runs in your interface, under each utility's brand.

Light front-end work
API-first

Create activations, read status and receive webhooks.

White-label per utility

Each client's name on the invite, the flow and the confirmations.

CIS account creation

New customer accounts created by AI agents, with people for exceptions.

Address-level data

Which providers serve each exact address, across 76,000 providers.

Connected services

Other utilities and internet, set up in the same visit.

Flexible economics

No license fee; revenue share structured per partner.

You own the product, the placement and the client relationship. We run the provider data, the activation workflows and the exceptions.

Explore a Partnership →
The economics

New value for you and your utility clients.

Every move generates purchases. Utility Wallet turns that moment into value on both sides of your platform.

For your platform

A revenue line you don't have to build

Revenue share on eligible internet and home-service purchases made through the experience you embed, with no license fee.

For your utility clients

Revenue or community benefits, where authorized

Utilities on your platform can share in that value too, through approved commercial arrangements that fit their policies.

Commercial arrangements involving utilities are available only where authorized, and are subject to each utility's policies, procurement requirements and applicable law and approvals. Residents always choose what, if anything, to purchase.

Why Utility Wallet

A partner built for utility software.

Running across rental and real estate platforms today.

76,000
utility providers mapped to the exact address
~4 min
to set up every utility
90%
of people sent the link use it
75,000+
five-star reviews from movers

Agentic AI plus human exceptions

AI agents complete account workflows; people resolve the edge cases.

Embedded and white-labeled

An embedded UI, webhook status or a simple link, in each utility's brand.

Deep utility experience

Our team includes decades in utilities, from 360 Home Connect, Direct Energy and TXU.

Embed AI-powered utility activation into your existing software.

Give every utility on your platform a modern start-service experience, give their residents one place to set up everything, and add a new line of value for everyone involved.

Explore a Partnership →

✓ No license fee · White-label per utility · Start with a link, scale with the API