Setting up utilities means multiple website forms, phone calls and hold times, one provider at a time. Everyone who has ever moved knows it intuitively.
Plenty of people have tried to fix it. None of the fixes put renters and homebuyers first.
About Utility Wallet
Moving is hard enough. Utilities shouldn't be.
Utility Wallet transforms utility setup into a unified, self-service digital experience. Renters and homebuyers can explore providers, compare offers, and activate utilities in minutes from one app—without a single phone call. Real estate businesses can bring that experience directly into their customer journey, turning an everyday necessity into a better, white‑labeled customer experience and a new source of revenue.
The problem
Everyone who's ever moved knows the pain.
Fix #1
Do it for them
Landlords, property managers, real estate agents and tenant coordinators have all tried to make utility setup easier for their customers.
Same pain, new owner.
Fix #2
Utility concierges
They emerged decades ago to take the hassle out of utility setup. But many still rely on call centers that prioritize selling add-on services over completing the job. And often, they can't even activate essential city and municipal utilities.
High pressure sales.
Fix #3
Resident benefits packages
Some "resident experience platforms" let property managers buy services at wholesale prices, mark them up, and bundle them into the lease. Renters end up paying recurring fees for services they may not want—and could potentially purchase for less on their own.
Additional renter fees.
Our mission
Transform utility activation for everyone involved.
For renters and homebuyers
Effortless setup. More choice. Better value.
We make it easy to activate every utility in one seamless experience, empowering renters and homebuyers to explore available providers, compare offers, and choose the services that best fit their needs and budget.
- Every utility in about four minutes
- No phone calls
- On their own time
For the businesses that serve them
An amazing digital experience, and a reason to change.
We empower businesses to deliver an amazing digital experience for renters and homebuyers. We also give them a meaningful incentive to replace an ugly, antiquated process and business model, with more and more ways to share in the revenue we generate.
Property managersLandlordsAgentsBrokersResidential developersProptech platforms
Our story so far
We started this journey in April 2024.
Today we're one of the fastest-growing proptech businesses in the market.
~1M
utility activations processed
2,300%
growth in B2B partnerships since April 2024
90%
of renters and homebuyers use Utility Wallet when sent the setup link
~4 min
to set up every utility, at any residence in the US
75,000+
five-star consumer reviews
No phone calls. On their own time.
Our team
Built by founders who know how to scale.
Our team brings together proven entrepreneurs, technology leaders, and industry experts with a track record of building and scaling successful businesses.
Founded by the team behind the delivery app Favor, acquired by grocery giant H-E-B, we combine deep operational experience, real estate and utility industry expertise, and cutting-edge AI engineering to solve complex problems and deliver technology at scale.
Started
April 2024
Headquarters
Austin, Texas
Coverage
Any residence in the US
Moving soon, or serving people who are?
Set up your utilities in about four minutes, or talk with us about building Utility Wallet into your business.
Questions? Email support@utilitywallet.com