Platform Partners

Turn every move into a product and revenue opportunity.

Embed utility activation directly into your platform. Give renters, homebuyers and utility customers an effortless way to set up every essential service, create more value for your customers, and unlock incremental revenue—without building the infrastructure yourself.

90% of people sent the setup link use it ~4 min typical online setup Revenue share on eligible purchases, no license fee
Utility Wallet showing every utility provider that serves the new address, under the partner platform's logo Utility Wallet checkout comparing internet plans available at the address
The missing piece in the moving journey

Your customers are moving. Utility setup happens somewhere else.

Your platform may help customers find a home, complete an inspection, sign a lease, close a transaction, prepare for moving day, or start water service with their city. But when it's time to activate essential services, they're often sent to outside websites, call centers, or disconnected processes.

That's a missed opportunity to deliver more value through your product—and participate in the economics of the move.

01
Customers leave your experience

Utility setup happens somewhere else, often under another company's brand.

02
Fragmented provider workflows

Electric, gas, water and internet can each require a separate setup process, even after a resident starts one service with you.

03
Concierge models add friction

Phone calls, lead handoffs and sales pitches create unnecessary obstacles.

04
Limited fulfillment visibility

Platforms often can't tell whether essential services were actually activated.

05
Revenue goes elsewhere

Moves generate service purchases, but the software that helps facilitate them often doesn't share in them.

How revenue share works

Movers get set up for free. Your platform earns on what they buy.

Utility providers pay a commission when a mover signs up for an eligible service through Utility Wallet. We share that commission with your platform, and you decide how it flows from there. Nobody pays a fee to use it: not you, not your clients, and not the movers they serve.

  1. Utility Wallet
  2. Your platform
  3. Your clientsProperty managers, brokerages, cities
  4. Their moversRenters, homebuyers, residents
  1. 1
    The mover

    Sets up utilities through your platform

    A renter, homebuyer or resident your client serves sees every provider at their address and chooses plans in one place. It's free, with no markups on any plan.

    Free for the mover
  2. 2
    The provider

    Pays a commission on eligible purchases

    When the mover chooses an eligible service, such as an internet or energy plan, the provider pays Utility Wallet a commission.

    Paid by the provider
  3. 3
    You

    Earn a share and decide where it goes

    Your platform earns a share of every eligible purchase. Keep it, or pass some or all of it on to your clients. It's your call.

    Your revenue, your payout model
✓
No license fee

No setup, monthly or per-user costs.

✓
Free for clients and movers

Never a fee or markup to set up.

✓
Earned on every eligible purchase

From the first mover you send.

✓
Any payout model

We support however you choose to share it.

See what revenue share could look like across your clients' movers.

Model it with us →
The opportunity across the moving journey

Wherever your platform meets the mover, there's an opportunity.

Different platforms connect with customers at different stages, from the purchase contract to the city start-service request. Utility Wallet helps turn those moments into meaningful product experiences.

Homebuyers
  1. Under contract
  2. Home inspection
  3. Mortgage & closing prep
  4. Pre-move planning
  5. Moving day
Renters
  1. Rental application
  2. Lease execution
  3. Resident onboarding
  4. Moving day
Utility customers
  1. Start-service request
  2. Account created
  3. Service activated
  4. Every utility on
Natural moments to introduce utility setupEarlier touchpointEvery service on, ready for moving day
Property Management

Lease execution and resident onboarding

Transaction Management

Under contract through closing preparation

Home Inspections

Post-inspection client experience

Mortgage & Lending

Closing preparation milestones

Title & Closing

Pre-closing buyer communications

Homebuilders

New-construction closing and pre-move planning

Resident Experience

Onboarding and moving-day preparation

Utility CIS & Billing

Account activation on the city's start-service page

Other proptech & utility software

Any moment your platform reaches a mover

You don't need to own the move. You need to reach the mover at the right moment.

For CIS & utility billing platforms

Residents already start city service here. Let them start every utility here.

Customer information and billing platforms run the start-service workflow for the cities and utilities they serve. When residents move, they create an account on the city's website and activate water, sewer or trash service, and your platform handles that along with billing, metering and the ongoing customer relationship.

At the moment of activation, Utility Wallet becomes the white-label next step: a page under the city's brand where residents set up every other service at the new address, including electricity, gas and internet.

  1. Resident
    Starts service on the city website

    Creates an account for the new address.

  2. Your platform
    Activates city service

    Water, sewer and trash, plus billing and metering.

  3. Utility Wallet
    Every other utility, one flow

    Electricity, gas and internet under the city's brand, right after activation.

  4. Everyone
    Every utility on, confirmed

    Confirmations for every service in one place.

For residents

One stop instead of five.

Every utility set up in minutes, right after starting city service, with no extra searching or phone calls.

For cities & utilities

A better service for residents.

A more complete, modern start-service experience under the city's brand, with no added staff or call volume.

For CIS platforms

A stronger product and a new revenue stream.

Offer every utility client more at activation, and earn revenue share on eligible purchases such as internet.

Talk to us about your utility clients →Utility & CIS FAQs →

The disruption

We’re replacing the call center with software.

Software doesn’t just improve the old model. It changes the scale and the economics.

DIY utility setup
Operating modelThe mover does it all, alone
Mover experienceFind each provider, call or visit every site
CoverageWhatever the mover remembers
ScaleNo program to scale
EmbeddedThe mover leaves your platform entirely
CommerceNone; no revenue for your platform
Legacy utility concierge
Operating modelCall center; humans on every move
Mover experienceSchedule a call, wait, get pitched
CoveragePartial; often can't do city utilities or electricity
ScaleGrows one hire at a time
EmbeddedOutside service, no control over the customer experience
CommercePressured sales pitch on a call, selling the highest-margin products
Operating modelSoftware and agentic AI; people for exceptions
Mover experienceSelf-serve, about 4 minutes, any device
CoverageEvery utility, city and electric, confirmed
ScaleGrows exponentially, no added sales reps
EmbeddedInside your platform via APIs
CommerceUnified checkout, including customizable offers by address
Where utilities sit in the stack

Utility activation on your rails. Native UI/UX.

Concierges and utility providers sit outside your platform, so your customer leaves your experience to get set up. Utility Wallet is technology inside your stack: embedded in your product or integrated with your workflow.

Disconnected Services partners Integrations Embedded Your platform OUTSIDE YOUR STACK Concierges, providers INSIDE YOUR STACK Utility Wallet
✓Inside your stack
Utility Wallet
Embedded

Your platform owns the experience.

Like SMS, LLMs, payment processing and e‑signature.

Integrations

Your platform orchestrates a connected experience.

Marketplace apps and connected tools that extend your value chain.

✕Outside your stack
Services partners

A third party owns service delivery and the customer experience.

Insurance, title companies, lenders and utility concierges.

Utility concierges
Disconnected

Your customer manages it on their own.

Utility companies, home security, movers and internet providers.

Utility providers
Proof point

The economics of a better digital experience.

For every 100 homebuyers introduced, how many end up buying a service?

Example: Homebuyer utility activation
Legacy concierge
A phone call buyers must schedule
100
Buyers introduced
40
Schedule a call · 40%
12
Show up for the call · 12%
4
Buy a service · 35% of attendees
~4%monetized
Utility Wallet
A setup link inside an existing workflow
100
Buyers sent the link
90
Use it to set up utilities · 90%
27
Buy at checkout · 30% of users
27%monetized
Removing friction can materially improve adoption and commercial conversion.

In this homebuyer example, roughly six times as many buyers made a purchase. That means more revenue opportunity from the same customer volume. Results vary by platform, audience and placement.

See it on your volume →

Legacy concierge: industry conversion data, October 2026, shown as shares of buyers introduced. Utility Wallet: 2026 operating data; the base is buyers sent the setup link. The figures come from different populations and are not a controlled head-to-head test. Results vary by partner and placement.

The opportunity for your platform

One integration. Four strategic advantages.

01 · Incremental revenue

Monetize the moving moments already in your platform.

Your platform already reaches customers who need to activate utilities and connectivity services, from closing to city start-service. Utility Wallet lets you participate in revenue generated from eligible service activations without becoming a utility provider.

Revenue share, no license fee
02 · Product expansion

Add a valuable feature. Not another engineering roadmap.

Expand your product with discovery and activation for every utility at the address, not just the ones you serve, without building and maintaining the underlying provider integrations.

Start with a link, embed as you grow
03 · Customer experience

Make utility setup feel native to your platform.

Let customers discover, select and activate essential services through a cohesive experience under your brand, or your client's, connected to your existing workflows.

Your brand or your client's, your workflow
04 · Strategic differentiation

Own more of the customer journey.

Extend your platform's value beyond its core workflow, give your clients a stronger reason to choose and stay with you, and open opportunities for additional moving-related services over time.

A foundation to build on
How it works

Utility activation, right when your customers need it.

From lease signing to home inspections to closing preparation to city start-service requests, embed a simple utility setup experience at the moments that matter.

Branded invite to set up utilities at the new home
1

Your platform identifies the moment

A customer reaches a relevant milestone, such as signing a lease, completing an inspection, approaching closing or activating service with their city utility. Utility setup is introduced through your existing customer experience.

Every utility provider that serves the address, found automatically
2

Utility Wallet identifies available providers

Our address-level infrastructure identifies the electricity, gas, water, sewer, trash and internet providers for that property, and their activation workflows.

One form that collects what every provider needs
3

Your customer activates services

Renters, homebuyers and utility customers explore providers and offers and complete setup in one streamlined digital experience. Utility Wallet orchestrates fulfillment: automation handles supported workflows, and people handle exceptions.

4

Your platform stays connected

Where integrated, activation statuses, confirmations and relevant details can be returned to your platform, so your team and your customers can see progress without chasing.

Example partner view showing electricity, gas, water and internet activation status for each customer
Built for platforms

Built to fit your platform.

Start simple or go fully embedded. Utility Wallet gives you flexible ways to introduce utility activation into existing customer experiences.

Start · Branded link

A branded setup link

Introduce utility activation through an existing workflow, message, task list, customer portal or service confirmation page.

Minimal development required
Grow · Automated invitations

Invitations at the right moment

Use batch processes or supported workflow integrations to identify eligible movers and send setup invitations at the right time.

Light operations setup
API-first

Create activations, read status and receive webhooks.

White-label

Your brand, or your client's, on the invitation, the experience and the confirmations.

Embedded UI

Run the flow inside your product with an iframe.

Link deployment

Start in existing messages, tasks or portals, with no code.

Status and webhooks

Activation progress returns to the customer record where integrated.

Flexible revenue share

No license fee; terms structured per partner.

You own the customer experience. We power utility activation: provider data, activation workflows and exceptions.

Explore a Partnership →
Why Utility Wallet

Built to deliver at platform scale.

Running across rental and real estate platforms.

~1M
rental doors on the platform
2,300%
growth in B2B customers since our April 2024 launch
90%
of renters and homebuyers use Utility Wallet when sent the setup link
~4 min
to set up every utility, at any residence in the US
75,000+
five-star consumer reviews

Agentic AI plus human exceptions

AI agents complete provider workflows; people resolve the edge cases.

Every utility, confirmed

Electric, gas, water, sewer, trash and internet, with sign-up and transfer workflows.

Operators who've scaled

Founded by the team behind the delivery app Favor, acquired by H-E-B. The team comes from 360 Home Connect, Orchard and SAP.

Your platform already reaches movers. Let's unlock what comes next.

Turn existing customer touchpoints into utility activation experiences that create more value for your users and clients, and new revenue opportunities for your business.

From lightweight deployment to fully embedded integrations, Utility Wallet makes it easy to get started and scale.

Explore a Partnership →

✓ No license fee · Start with a link · You own the customer experience

Questions first? Read the platform partner FAQs →